Policies

APPOINTMENTS

Appointments can be made online, by calling, or through text. We do not accept appointments by email.

CANCELLATION / RESCHEDULING POLICIES

I strive to accommodate my clients to the best of my ability. All of our appointment confirmations are sent via text or email. Please honor your appointment, if you must cancel or reschedule please do so at least 24 business hours* before your appointment time. Credit card information is required in order to book appointments. A 100% no-show fee will be applied for the service that was booked. All appointment cancellations must be made & confirmed via telephone or text. Appointment cancellations through email are not accepted.

LATE ARRIVALS

I ask that clients arrive on time for their appointments to ensure adequate time for the highest results.

While there is no fee for late arrivals, note that the length of the appointment may be shortened due to time constraints.

Guests arriving over 15 minutes late may be asked to reschedule, as fitting in late clients may disrupt the following appointments. While I will try my best to accommodate you, understand that your appointment may be rescheduled at my discretion.

REFILLS

We do not perform refill services on work that was not done at Pretty Gal Lashes – NO EXCEPTIONS. If you currently have lash extensions on, removal of the previous lashes are required for new clients. This prevents the mixing of different adhesives and products that are applied at other salons.

PAYMENT

We accept Cash, Venmo and all major credit cards.